About Workplace Mediation
You can see that a dispute is disrupting your business or organisation
Disagreements come in two forms: one is positive and eventually the people in dispute end up seeing things from a wider perspective.
However, the other form of disagreement is harmful and toxic.
In a toxic disagreement each party is likely to take a position of opposition. They find reasons why they are right and the other person is wrong. They are unlikely to see the world from the other person's point of view and will want to argue why the other person should see the world from where they are standing . The more that two parties become entrenched, the less the possibility of any agreement.
The consequences of prolonged conflict range from absenteeism to stress; from illness to increased staff turnover.
Unresolved conflict leads to growing resentments, arguments, people avoiding one another and loss of psychological safety. This in turn will effect the output, image and profitability of the business.
If you are aware of unresolved conflict in your organisation then you may want to consider our independent mediation as a solution.
The earlier mediation can be used in a dispute, the greater the potential benefits.
Mediation helps the disputing parties to understand each other
Mediation helps the disputing parties to understand each other and work towards a common solution.
From the business perspective mediation is fast. Compared to formal and legal processes it wins hands down as the 'go to option' in workplace conflict. Paperwork is kept to a minimum, just brief me and I will guide you through the process. Quickly and confidentially. We will then contact the people involved and arrange a meeting where they can begin to stop undermining each other and explore whether some form of 'working solution ' can be developed.
Our role is to help the disputants to see things differently and to end up in a more positive place. We guide the disputants to see if agreement can be reached and to act as a catalyst for change.
The mediation process seeks to negotiate a 'truce' which then allows each party to have their say, to hear what the other person thinks and to explore if they can solve the problem together.
Mediation allows both parties to 'own' the outcome. They agree how to go forward, how to work together in the future and what to put in place to help deal with any future disagreements.
After mediation, relationships can become more productive and professional - possible even pleasant again
We have facilitated many successful mediations and have seen the process repair relationships and encourage better teamwork. Line Managers have telephoned months later and told us that the two people are getting on at work.
If you would like to resolve a dispute through mediation, please contact George on 07816 506 491