Mediation is a passion of mine. I have seen it work time and time again in cases where I was told there were doubts that agreement could ever be reached.
As a mediator my role is to create a framework for safe and respectful negotiation between the parties involved. Through experience, I have learnt how the process of guiding people through mediation enables each disputant to access their own resources and then to produce a creative resolution together. Where appropriate, I coach each participant during the mediation process, to help them put into words the emotional impact of the dispute, to negotiate and then to facilitate workable solutions.
I am a Registered Mediator with the Civil Mediation Council (CMC member 6295) and abide by its Code of Ethics and Practice. I'm also a member of several Panels of Mediators.
I have mediated workplace disputes in: universities, NHS health trusts, private companies, Probation and the Prison Service.
I am a mediator, psychotherapist, EAP counsellor and trainer. I provide : workplace mediation, both as a freelance and as a panel member of an eap. I am in private practice as an accredited and registered (UKCP) psychotherapist and counsellor and I also provide specialist professional training in social care modules.
Over the course of several decades I have actively helped my clients and service users deal with and resolve a lot of conflict. Some cases have been quite complex. I built my career in the voluntary, statutory and commercial social care sectors for a variety of services and client groups.
Until 1996, I worked with adolescents in Camden and then in care services for children and adults, where I attained managerial level positions (Haringey and Camden).
From 1996 until 2008, I transferred into the field of mental health and managed a thriving mental health service in Newham, undertook innovative project research in the London Borough of Ealing and later established in-patient (acute and psychiatric intensive care) mental health advocacy services (1999–2002).
This led to a period managing and developing community advocacy services in Kensington and Chelsea (2002), mental health befriending services in Waltham Forest, and Forensic and Dangerous and Severe Personality Disorder Services in Hackney (2008–2010). From 2011 until August 2017, I was an Adviceline Consultant for a busy EAP service based in Kensington.
Working as a Relate Counsellor stood me in good stead when I later trained as a Workplace Mediator. in 2007 I was Clinical Manager for an eap (employee assistance provider) where I introduced Workplace Mediation into their service offer to corporate clients. This service is still active today and I work as a freelance mediator meeting with disputants, running the mediations rather than managing cases.
Mediation can be a challenging process, I derive tremendous satisfaction from cases that are resolved and the pride and relief of the participants when the weight of the dispute is lifted from them and they have put things in place to better manage the working relationship going forward.